Software Field Service Technician – USV

Requirements

• Familiarity with distributed systems, control software, or autonomy frameworks
• Experience in developing software test plans, test cases, and defect tracking systems
• Capability to describe software functionalities in operational terms
• Proficient in interpreting logs, telemetry, and system health metrics
• Background in supporting software in critical mission settings
• Excellent verbal and written communication skills
• Willingness to travel both nationally and internationally
• Competence to work autonomously with limited direction while contributing to team operations
• Patience, objectivity, and professionalism in foreign or challenging environments
• Bachelors degree in Computer Science, Software Engineering, Systems Engineering, or a related field is preferred
• Equivalent military or industry experience in operational software environments is acceptable
• Operational experience with unmanned or maritime systems is strongly preferred
• Class A CDL license is preferred
• Valid U.S. passport and drivers license are required
• Ability to pass a background investigation and drug screening is essential
• CDL license and carbon fiber fabrication/repair knowledge are advantageous

Responsibilities:

• Develop and implement software test plans in collaboration with MARTAC Software leadership – Conduct structured software testing in development, staging, and operational settings – Validate software performance across various operational roles including helm, ROC, and MCC – Identify, document, and report software defects, anomalies, and performance concerns – Assist with regression testing and the rollout of new capabilities – Operate MARTAC USV platforms for testing, training, demonstrations, and operational tasks – Act as an embedded software-aware operator during deployments and exercises – Facilitate operator training regarding new or updated software features – Transform operational observations into meaningful software feedback – Keep precise test logs, records, and documentation – Adhere to all company, OSHA, and client safety protocols – Represent MARTAC professionally in customer-facing situations – Deploy as part of small operational teams (2–3 personnel) to support extended operations – Provide on-site technical assistance during deployments, trials, and demonstrations, acting as an informed extension of the Software team – Carry out testing, calibration, and validation tasks during new system integration, upgrades, and repairs – Ensure vessels and related equipment are well-maintained, safeguarded, and ready for operations at all times – Aid in the creation of safety, operating, and procedural documentation as necessary – Maintain a tidy and orderly work environment at both headquarters and deployed sites

Company:

We are MARTAC, a pioneering company in the maritime uncrewed surface vehicle (USV) sector, headquartered in Melbourne, FL. We value every team members contribution, empowering them to develop advanced technical skills and leadership capabilities in a dynamic, mission-oriented atmosphere. This full-time position involves substantial travel, both domestically and internationally, to support our deployed operations, training, and exercises. We offer a comprehensive benefits package including 401(k) with matching, health and dental insurance, life insurance, paid time off, and vision insurance, ensuring our employees are well-supported both professionally and personally.