Salesforce Developer

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US

28 days ago Requisition

Position Title:
Salesforce Developer & Administrator

Reports To:
Enterprise Systems Delivery Manager

Division:
Shared Services

Department:
Information Technology

Classification:
Exempt

Places of Work:
Remote

About the Organization:

Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. The mission of the company is to provide high-quality care that improves and enhances lives regardless of race, ethnicity, age, or income.

Through its supplemental care management services and proprietary technology platform, Care Empower™, Equality Health helps managed care plans and health systems improve outcomes and lower costs for diverse populations while simultaneously facilitating the transition to risk-based accountability. Equality Health supports over 800,000 members and more than 4,000 practice sites and continues to scale rapidly.

In 2021, Equality Health partnered with General Atlantic, a leading global growth equity firm, to help drive continued expansion and fuel the next phase of growth as a leading value-based primary care network serving the Medicaid, Medicare and ACA Exchange populations. This strategic investment will enable Equality Health to pursue further geographic expansion, technological innovation and product development while furthering its mission of increasing access to care, lowering costs and improving outcomes for underserved individuals, families and communities.

About the Role:

The Salesforce Developer will be responsible for developing, customizing, and managing our Salesforce environment. This role involves working closely with stakeholders to understand business requirements, developing scalable solutions, and ensuring the smooth operation and administration of the Salesforce CRM platform. This role is primarily focused on Salesforce development (approximately 70%), complemented by Salesforce administration and business support responsibilities (approximately 20%), with the remaining time dedicated to supporting adjacent business systems.

Success in this role requires a strong technical foundation, excellent communication skills, and the ability to partner effectively with both technical and non-technical stakeholders.

Key Responsibilities:

Salesforce Developer (70%)

• Design, develop, customize, and maintain Salesforce solutions using Lightning Web Components (LWC), Apex Classes, Apex Controllers, Apex Triggers, Flows, Visualforce, SOQL, and SOSL.
• Develop and maintain Salesforce integrations using REST and SOAP APIs.
• Design scalable, maintainable solutions that balance business needs with technical best practices.
• Partner with business stakeholders to understand requirements and translate them into thoughtful, user-friendly Salesforce solutions.
• Participate in the full software development lifecycle, including requirements gathering, design, development, testing, deployment, documentation, and production support.
• Troubleshoot and resolve production issues while identifying root causes and implementing long-term solutions.
• Participate in Agile ceremonies including sprint planning, backlog refinement, daily stand‑ups, retrospectives, and estimation sessions.
• Work closely with the Product Owner and Scrum Master to clarify requirements, ask thoughtful questions, and proactively identify gaps before development begins.
• Deliver high-quality work within sprint commitments while adapting to changing business priorities in a fast‑paced environment.
• Stay current with Salesforce platform enhancements and recommend opportunities to improve system functionality and user experience.
• Support day‑to‑day Salesforce administration activities, including user management, security, reports, dashboards, Flows, validation rules, and system maintenance.
• Respo…