Senior ServiceNow Developer

Job Statement Summary

Note:

This position will follow our hybrid work model, we expect the selected candidate to be in office 3 days per week at one of the following office locations:
St, Petersburg, FL, Southfield, MI, or Memphis, TN. This role is not eligible for Work Visa sponsorship, either currently or in the future.

Raymond James is seeking a Sr Service Now Developer for our Service Now Solutions team.

The Service Now Solutions Team provides technology solutions and support across the entire Raymond James Organization built on the Service Now platform.

As a Senior Developer, you will analyze business requirements and problems and develop quality technical solutions. You will be involved in portions of the full systems life cycle (based on experience/skills) and will be responsible for designing, coding, testing, implementing, maintaining, and supporting applications and modules on the Service Now platform delivered on time and within budget. You will manage complex problems independently and demonstrate analytical thinking, are able to make judgements and recommendations based on the analysis and interpretation of data.

• Analyzes system requirements, including identifying program interactions and appropriate interfaces between impacted components and sub systems.
• May recommend new technologies and methodologies to management for meeting business needs, resolving problems and exploiting opportunities.
• Remains current with new technologies.
• Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine hardware configuration.
• Participates in software system testing and validation procedures, programming and documentation.
• Provides technical advice and assists in solving programming problems.
• Writes and/or reviews system specifications, including output requirements and flow charts.
• Reviews test results; documents test activities, and records remedial actions.
• Ensures proper analysis of problems and programming approaches to prevent rework and schedule slippage.
• Performs other duties and responsibilities as assigned.

• Ideally two (2) to four (4) years of Service Now experience is preferred.
• Must have a solid background in Service Now applications and development.
• Knowledge of Service Now Modules (i.e., FSO, ITSM, ITOM, ITBM/ SPM, GRC/ IRM, Sec Ops, Vulnerability Response, Service Portal, SAM Pro, Integration Hub, and/or Performance Analytics) is a plus.
• Development skills in JavaScript on the Service Now Platform.
• Experience with integrations (e.g., REST APIs, LDAP, Active Directory, JDBC, Orchestration, etc.)
• Experience with Scoped Applications.
• Experience with Flow Designer, preferred.
• Experience with Integration Hub, preferred.
• Experience with Service Portal, preferred.

• Service Now Certification is a plus:
  Certified Application Developer.
• Education Bachelor’s:
  Computer and Information Science, Bachelor’s:
  Computer Engineering, High School (HS) (Required).
• Work Experience General Experience - 3 to 6 years.
• Certifications Travel Less than 25%.
• Workstyle Hybrid.

The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.

This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive.

We expect our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make…