Senior Software Engineer - ITSM Service Team Job Northern Kentucky USA,Software Development

Position: Senior Software Engineer - ITSM Service Now Team
Location: Northern

Number of Positions in Requisition 2 Job Details

The Senior Software Engineer is responsible for designing, developing, and delivering high-quality, scalable, and secure software solutions. This role provides technical leadership within engineering teams, ensures best practices in software development, and collaborates with stakeholders to translate requirements into effective solutions. The Senior Software Engineer stays current with technology trends and applies best practices to drive continuous improvement and innovation.

Job Description Summary

Job Duties

Design secure, scalable systems; review code; maintain documentation ensuring adherence to best practices.
Resolve complex issues; optimize performance and reliability; drive root cause analysis and continuous improvement.
Build cloud solutions; support CI/CD, automation, containerization; collaborate on infrastructure provisioning and monitoring.
Apply security best practices; mitigate risks; ensure compliance with standards and regulations.
Partner with stakeholders to deliver solutions; manage vendor integrations and technical evaluations.
Mentor engineers; share expertise; foster collaboration, innovation, and continuous learning culture.

Minimum Qualifications

Bachelor’s Degree in Computer Science, Engineering, or related field or High School Diploma/GED and 7 years preferred work experience.
5 years in software development, including experience with distributed systems and cloud platforms.
Proficiency in programming languages and API development (Java, C#, Python, JavaScript/Type Script; REST/gRPC) with strong understanding of architectural patterns and system design.
Experience with cloud platforms (AWS, Azure, GCP), Infrastructure as Code (Terraform, Cloud Formation), and container orchestration (Docker, Kubernetes).
Expertise in databases (SQL and No

SQL) and related data management practices.
Knowledge of security principles, authentication, authorization, and compliance best practices.
Hands-on experience with Dev Ops tools and practices, including CI/CD pipelines, automated testing, monitoring, and logging (ELK Stack, Prometheus, Splunk).
Strong collaboration, communication, analytical problem-solving skills, and ability to mentor and support engineering teams.

Preferred Qualifications

Master’s Degree in Computer Science, Engineering, or related field 7 years with a track record of solving complex technical challenges and mentoring engineers.

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use,
* patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients;

making our communities healthier and…