Founding Delivery Manager

Join us on our mission to empower home healthcare providers with innovative technology that drives operational excellence.

From ownership to offsites, we’re building a workplace where your impact, growth, and well being come first.

Every team member receives equity—so you benefit directly from the impact you help create in transforming home healthcare.

Join a fast-moving, tight-knit team where you’ll take on meaningful work and develop new skills every day.

We offer top-tier medical, dental, and vision coverage, 401k, flexible PTO, and daily lunch at our Santa Monica HQ.

From team lunches to offsites like Magic Castle and Vegas, we invest in bonding experiences that make work more rewarding.

At Axle, our values aren’t just principles—they’re how we work, build, and show up every day. Here’s what drives us forward, together.

We ask hard questions, challenge assumptions, and stay open to new perspectives - because solving big problems starts with honest thinking.

We own our roles and support each other to achieve our shared goals.

We show up with energy, commit deeply to our mission, and have fun while doing work we care about.

We move fast and deliver impact. We're agile, resourceful, and determined in getting to great outcomes.

We design with empathy for all - patients, clinicians, and everyone involved in providing care.

Full time

On-site

Customer Success

Axle Health builds AI scheduling and workforce management software to empower in-home healthcare providers to deliver exceptional, personalized care right where patients feel most comfortable—at home.

Some of the biggest providers in the country use our software (like Cityblock Health and U Penn Health System) to improve the utilization of their field teams by 17%+, and automate the operational burden of scheduling and dispatching.

Our platform includes proprietary logistics algorithms to optimize scheduling, a mobile app for field staff, an operations dashboard for office teams, engagement and booking tools for patients, and a wide range of integrations and external APIs for modular access.

We’re a team of top-tier engineers and operators, backed by $14m from top investors such as Y Combinator, Pear VC, and F-Prime, applying our intellect and logistics experience to upend how home healthcare is delivered.

Axle Health is hiring our Founding Delivery Manager to own the core of our customer implementation journey. We're building AI-powered scheduling and workforce management software for home health organizations, and getting our customers live, configured, and seeing value is one of the most important problems in the business. This role reports to our Head of Professional Services and owns implementation end to end: translating customer requirements into a configured, tested, launch-ready product, without a fully built process or operations team behind you.

The ideal candidate is a hands-on operator who thrives in ambiguity and wants full ownership of a complex, high-stakes build. You're comfortable taking the lead with customers, the one configuring the platform, and the one making the call on priority tradeoffs when something doesn't go to plan. You think like a product owner as much as a delivery owner, and you're energized by building your own systems and structure where none exist yet, not by being handed someone else's playbook.

You've owned complex, ambiguous implementations end to end before, in a B2B SaaS environment, and you know what it takes to get a customer from signed to live without losing the thread on requirements along the way. Most importantly, you're excited to build the foundation of a delivery function at a fast-growing Series A startup.

Requirements and Workflow Translation:
Partner directly with customers to uncover, document, and improve their operational workflows, translating them into clear configuration and integration…