Support Software Engineer

Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.

As aSoftware

Engineer at Ascensus, you will be part of a high-energy, collaborative team focused on delivering innovativesoftwaresolutions using modern engineering practices - including unit testing, source control, continuous integration, automation, and design patterns.

In this role, you will leverage your expertise inC# and the .NET framework
to design, develop, and maintain scalable applications, including
customized extensions for content capture and storage platforms such as Kofax
. You will also be responsible for
modernizing legacy systems
, including the
migration of VB6 applications to .NET 4.5+.

Passion for quality code, technical excellence, and continuous improvement is essential. You'll be part of an agile team empowered to solve complex business challenges through automation, efficiency, and rapid delivery pipelines.

• Responsible for protecting, securing, and handling all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, or unapproved disclosure of information that could result in harm to Ascensus or our clients.
• Demonstrate Ascensus' Core Values
  -People Matter, Quality First, and Integrity Always®- in all daily actions, fostering our I-Client service philosophy.
• Translate application storyboards and use cases into functional, scalable, and maintainablesoftwaresolutions.
• Design, develop, test, document, and maintain efficient.NET applications
  usingC#,
  ASP.NET
  , and related frameworks.
• Develop
  custom extensions and enhancements for Kofax applications
  to improve content capture and document processing.
• Identify, design, and implement solutions to improve application performance, scalability, and responsiveness.
• Diagnose and resolve production issues in a timely manner in accordance with Service Level Agreements (SLAs).
• Participate in the full
  Software Development Life Cycle (SDLC), including requirement gathering, architecture design, implementation, testing, deployment, and support.
• Support people and process improvement strategies for the organization.
• Migrate and modernize legacy systems, including
  VB6 to .NET 4.5+ conversions
  .
• Develop and consume
  web services (REST/SOAP)and integrate them with existing applications.
• Collaborate closely with other developers, QA engineers, Dev Ops, and support teams to ensure smooth deployment and continuous operation.
• Apply automation, continuous integration, and deployment (CI/CD) practices to streamline releases.
• Utilize
  AI tools
  to automate workflows, enhance productivity, and integrate intelligent features in application development.
• Leverage containerization tools such as
  Docker
  or
  Kubernetes
  to support scalable deployment architectures.
• Engage in design discussions with both technical and non-technical stakeholders.
• Assist in estimating, sprint planning, and Agile ceremonies as part of a Scrum team.
• Perform other related duties and projects as assigned.

• Education & Experience:
  • 3+ years of professionalsoftwaredevelopment experience in small to medium-scale business environments.
  • Hands-on experience developing and maintaining .NET applications inC#for at least 3 years.
  • Experience with
    Kofax Capture
    or similar content capture systems preferred.
  • Experience modernizing and migrating
    VB6
    or other legacy applications to.NET 4.5+.
• Technical
  
  Skills:
  
  
  • Proficiency inC#,
    ASP.NET
    ,.NET Framework 4.5+, and related technologies.
  • Strong understanding of
    Object-Oriented Programming (OOP)and design principles (S.O.L.I.D., cohesion, coupling, design patterns).
  • Experience with
    Microsoft SQL Server
    or
    Oracle
    databases; ability to design efficient schemas and stored procedures.
  • Proficient in
    XML
    ,
    JSON
    , and
    HTML5
    .
  • Familiarity with
    Services-Oriented Architecture (SOA)and
    RESTful APIs
    .
  • Experience with
    containerization
    (Docker, Kubernetes) and CI/CD tools (Azure Dev Ops, Jenkins, or similar).
  • Understanding of
    web technologies
    such as HTTP, proxies, and Apache/Nginx.
  • Experience with
    version control systems
    (Git preferred).
  • Knowledge of
    concurrency patterns
    and multi-threaded programming in C#.
  • Familiarity with
    open-source development
    practices.
  • Experience with
    Python, JavaScript, jQuery, or Knockout.js
    is a plus.
• Professional Attributes:
  • Strong analytical and problem-solving…