Senior Manager, AI​/ML Engineering

Business Unit: Store Support Centre (SSC)

Time Type: Full-time

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.

As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

The Enterprise Data & AI team is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and products that enable the enterprise to operate with intelligence  team leads the design and delivery of a trusted unified data foundation, advanced analytics capabilities, and AI solutions across lululemon’s vertically integrated retail ecosystem, embedding strong data governance and responsible AI practices from the very beginning.

By applying AI to critical business challenges and creating new, transformative AI solutions, the team helps reshape how lululemon operates. Through deep partnership with product, technology, and business teams, Enterprise Data & AI accelerates product innovation, unlocks measurable value, elevates guest and educator experiences, and drives enterprise efficiency.

As a Senior Manager, AI/ML Engineering, you lead a team of AI/ML Engineers, setting technical direction, building delivery capability, and ensuring your team produces production-grade AI/ML systems that drive measurable business value. Your team sits at the intersection of software engineering and AI/ML — engineers who go beyond platform and MLOps work to apply existing AI models and algorithms to specific business problems, setting up training pipelines, transforming data for AI use, fine-tuning models for performance, and orchestrating multiple algorithm steps to build end-to-end AI solutions.
You establish AI/ML engineering best practices spanning model development, training infrastructure, MLOps, and GenAI systems, manage performance, coach team members on engineering craft and responsible AI, and create an environment that fosters innovation and engineering excellence. You maintain strong technical credibility, partner closely with applied science, data engineering, product, and business stakeholders, and ensure AI/ML engineering work is delivered reliably at the highest quality.

• Own delivery across the team's AI/ML engineering work from problem framing through to production stability — sequencing work streams that span both AI solution building (training, fine-tuning, algorithm orchestration) and deployment infrastructure (MLOps, serving, monitoring), managing dependencies, and making execution trade-offs that keep programs on track
• Set technical direction for the AI/ML engineering capability area — translating business and applied science requirements into engineering programs that apply existing AI models and algorithms to specific use cases, and making platform, MLOps, and architectural choices that enable reliable delivery at scale
• Contribute hands-on to critical engineering work including AI solution design, model deployment, training infrastructure, model serving, and system design problems — demonstrating best practices, unblocking the team on hard problems, and maintaining technical credibility
• Establish AI/ML engineering standards — including how to set up and manage training…