Ramp Agent - CVG; Part Time

Overview

Our Company Promise:
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Department:
Ground Operations

Looking for a role where you’ll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It’s a busy, hands-on job where working together helps flights leave on time. Whether you re an aviation pro or just starting to learn about the industry, you’ll gain valuable experience and learn new things in this role — all while helping Southwest run safely and on schedule.

See what a day on the ramp looks like: swa.is/Day On The Ramp

• Provide friendly service to and maintain positive relationships with all internal and external Customers.
• Work in a cooperative spirit to ensure the success of our Company.
• Deliver legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals.
• Load, unload, service, guide, and direct Company Aircraft.
• Receive and record Customer baggage, air freight, mail and company materials as required.
• Handle all aspects of loading, stowing and unloading baggage, cargo, airmail, air freight, ballast and company materials according to a predetermined plan.
• Submit Cargo Bin Loading Slips (CBLS) as required.
• Transport cargo and baggage to and from aircraft and prepare related records.
• Weigh, stack, and deliver air cargo; check handling against forms to identify discrepancies and correct routine errors.
• Safeguard Customers  baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction.
• Operate jetway stairs to carry items checked at the gate to the aircraft bin.
• Review cargo forms for accuracy and correct as necessary.
• Perform interior aircraft cabin cleaning and related duties (sweeping upholstery, cleaning windows and galleys, disposing of containers) per procedures.
• Clean and service lavatories, operate lavatory carts and dispose of contents per procedures.
• May perform duties of a Provisioning Agent, stocking aircraft cabin interiors with equipment and supplies; maintains inventory.
• Transport cabin and cleaning equipment between aircraft storage areas.
• Operate and/or drive motorized equipment (belts, de-icers, lift trucks, etc.).
• Move and handle push carts and containers; work around terminals, hangars and airfreight facilities.
• Work in varying weather conditions and noise levels; complete forms and enter information into the Company s information system as required.
• Duties vary by size and organization of station.
• Provide friendly service to Co-workers and Customers; regular contact with outside parties such as delivery agents and shippers.
• Meet any physical ability requirements listed in this description.

• Ability to work well with others as part of a team, and work under stressful situations.
• Must satisfactorily complete Ramp Agent training with a 90% or greater average and an evaluation period.
• Ability to read documents, follow instructions, and understand ramp operations procedures, rules, and regulations.
• Awareness of hazardous situations and ability to handle emergencies as needed.
• Ability to work under tight time constraints to accomplish quick turns of aircraft.
• Meet grooming standards as outlined in the Ground Operations Employee Handbook and Labor Agreement.
• Be alert to moving vehicles or aircraft and use radio equipment; communicate information and instructions verbally and/or via radio.

• No education requirement

• No experience requirement

• Must possess a valid state motor vehicle operator s license
• Must be able to obtain a SIDA badge and meet local airport requirements
• May be…