Transportation Supervisor-Nights

Role Summary

Coordinate and supervise daily transportation and dispatch functions, including shipping, safety, and backhaul management within DOT and FMCSA compliance standards.

• Supervise, train, and mentor transportation team members.
• Responsible for driver onboarding, retention and training.
• Responsible for DOT (Department of Transportation) and FMCSA (Federal Motor Carrier Safety Administration) training for all drivers, transportation and warehouse team members.
• Enforce Department of Transportation (Use the "Apply for this Job" box below). policies and practices to ensure compliance.
• Participate in daily, weekly, monthly driver DOT compliance meetings, quarterly driver meetings and quarterly ride-alongs.
• Monitor, maintain and report all safety and compliance metrics (including CSA - Carrier Safety Administration).
• Responsible for annual driver performance reviews to include ongoing coaching regarding customer service, safety concerns and driver metrics (performance, earnings, utilization).
• Initiate accident procedures in the event of a driver call in, monitor Drive Cam events and conduct accident investigations.
• Monitor systems, key performance indicators (KPI) and transportation functions and programs to ensure accuracy, efficiency, DOT compliance, and profitability.
• Responsible for reviewing, validating and maintaining all HOS (Hours of Service) processes and files in applicable software (such as TMW, Ryde Smart, etc).
• Collect/analyze data to identify opportunities for improvement and solutions for transportation functions and programs.
• Daily monitoring of TMW Systems to maintain load/route information in order to ensure optimum routing and scheduling efficiency for on-time performance.
• Monitor staffing and workload, coordinate driver paid time off, ensure appropriate number of employed and spot lease carriers available to assign to loads to ensure schedules and deadlines are met.
• Monitor vendor audits, invoicing, equipment leases, and maintenance to ensure accuracy, proper scheduling and compliance.
• Proactively respond to concerns and inquiries including but not limited to breakdowns, late trucks, directions, product discrepancies, customer and vendor changes/updates.
• Involve team members in discussions to improve processes.
• Maintain local driver files and coordinate with compliance group on centrally maintained driver qualifications files.
• Dispatch outbound drivers with complete load instructions and parameters.
• Check-in drivers, ensure all documentation, returns and credits processed in a timely manner after route assignment is complete.
• Ensure equipment maintenance is done on a routine and as needed basis.
• Other duties as assigned.

High school diploma or GED required; supported by some college coursework, continuing technical education, or comparable business education preferred. Bachelor’s degree with transportation, logistics, or supply chain focus preferred. Minimum two (2) years of experience in transportation operations environment. CDL Class A license preferred. Certifications in Lean, Six Sigma, ISO 9001, Transportation, etc. preferred.

• Ability to apply strong math skills to identify opportunities and justify action plan recommendations.
• Ability to work concurrently on multiple projects in a collaborative environment.
• Working knowledge of DOT, OSHA, and general transportation regulations.
• Dispatch and/or supervisory experience preferred.
• Knowledge of Transportation Management Systems (TMS) preferred.
• Basic knowledge and understanding of DOT Hours of Service.
• Ability to remain calm and focused while prioritizing requests from multiple sources.
• Accuracy and attention to detail.
• Proficiency in computer usage, including email, word processing, spreadsheets.
• Ability to provide clear and constructive feedback, coaching, and counseling.
• Ability to maintain and ensure confidentiality of team member and company information.
• Proficient in reading, writing, speaking and understanding English.
• Ability to read small print on packaging and paperwork, with or without corrective lenses.
• Ability to accommodate flexible schedules to meet customer needs, including nights, weekends and…