Transit Operations Supervisor

Medical, Dental and Vision Plans |
Pension and 401K |
Life Insurance |
Paid Vacations and Holidays |
Paid Training

FREE Primary Care Center |
Free Mental Health Services

If you are passionate about helping others, join our team today as a TANK bus operator! It’s not just a job – it’s a career! TANK bus operator pay NOW BEGINS at $24.44 per hour for trainees, with a 12-month wage progression to $28.75 per hour. Guaranteed 40 hours per week, plus ability to work any day of the week including times, weekends, and holidays.

Join our team today and be a part of what keeps NKY moving.

• CDL with Passenger and Air Brake endorsements or permits required
• No more than 2 driving incidents within a 2-year period (tickets or accidents)
• Ability to pass DOT physical and Drug and Alcohol testing

The Board of Directors of the Transit Authority of Northern Kentucky (TANK) does hereby reaffirm and reiterate its commitment to, and support of, the principle of Equal Employment Opportunity for all persons regardless of race, color, religion, sex, national origin, pregnancy, childbirth and related conditions, lactation status, gender identity, disability, genetic information, age, veteran or military status, sexual orientation or any other protected status and does recognize itself an “Equal Opportunity Employer”, and further covenants to abide by the rules and regulations adopted by the Secretary of the Department of Transportation of the United States to assure such equal employment.

Position:Transit Operations Supervisor
- Mon-Fri

Location: Ft Wright, KY

Job :315

# of Openings:1

TRANSIT AUTHORITY OF NORTHERN KENTUCKY - PART-TIME MON-FRI 2:00PM TO 6:00 PM - 20 HOURS

Position Title:

Transit Operations Supervisor Dept. /Division:
Operations

Reports to:

Manager of Transit Operations FLSA Status:
Non-Exempt Safety Sensitive Position:
Yes

JOB SUMMARY
:

The Transit Operations Supervisor provides support and coaching to TANK Operators to provide best-in-class service to TANK customers. The Transit Operations Supervisor performs a variety of tasks to include dispatching, assigning all daily work, assigning buses, & patrolling the service area in a vehicle to monitor and assist operators.

EDUCATION / EXPERIENCE REQUIREMENTS
:

• Minimum High school diploma or equivalent.
• Minimum one (1) year transit experience preferred.
• Minimum one (2) year of experience in supervisory or management. Supervisory or management of employees in a union environment preferred.
• Ability to develop work standards, SOPs (Standard Operating Procedures), preventative measures to minimize process failures, and implement effective countermeasures when failures do occur.
• Ability to manage dynamic or real time situations that affect passengers, operators or the performance of the fleet.
• Strong problem solving and conflict management skills.
• Knowledge of management principles and practices, including optimum use of human and material resources.
• Ability to effectively interact with staff, department heads, the public, and contract services providers.
• Ability to learn TANK’s computer aided dispatch technology.
• Ability to communicate effectively, both orally and in writing.
• Desire to continue professional development.
• Ability to work with computers, standard business/office software and all applicable TANK systems/software.

ESSENTIAL DUTIES & RESPONSIBILITIES
:

• Manages, leads, and motivates TANK operators in the effort of providing safe, world-class customer service.
• Manages and ensures achievement of TANK KPI’s:
  Safety, On Time Performance, Customer Service, Customer Complaints and Operator Attendance.
• Participates in TANK’s DRIVE Program which includes motivating, coaching and performance management to include issuing discipline when necessary.
• Utilizes the CAD/AVL system to monitor and keep routes on schedule.
• Monitors fleet performance via available computer aided dispatch technology. Assists operators on the road through electronic voice and data transmissions with issues that affect the performance of their duties.
• Assigns buses released by the Maintenance Department to operators for use.
  
  Ensures that all runs are…