Operations and Dispatch Specialist

About the Organization

Our client is a well-established transportation and logistics organization serving customers across multiple industries. With decades of industry experience and a broad operational network, the organization is recognized for its stability, growth mindset, and commitment to operational excellence. Employees are encouraged to take ownership, contribute ideas, and grow their careers within the organization.

Responsibilities of the Operations and Dispatch Specialist:

• Answer inbound calls from drivers, customers, and other stakeholders in a professional manner.
• Route calls and inquiries to the appropriate team members.
• Perform accurate data entry and maintain operational records.
• Assist with documentation and administrative support related to transportation and dispatch activities
• Schedule and dispatch drivers and equipment.
• Monitor and track shipments to ensure timely and safe delivery.
• Communicate with drivers, customers, and internal teams to provide updates and resolve issues.

Preferred Qualifications of the Operations and Dispatch Specialist:

• 1–2 years of business, customer service, operations, or related experience preferred.
• Able to adapt to changing priorities and perform well under pressure.
• Capable of managing multiple tasks while maintaining accuracy.
• Maintains a positive attitude and builds strong professional relationships.
• Eager to learn and develop professionally.

For immediate and confidential consideration reach out to me, Kelley McEndree, at