Manager Charter Services

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At Eastern Airlines curiosity and excitement for growth go a long way. Eastern Airlines was launched by seekers, adventurers, and above all fliers. Our rich legacy and pioneering spirit are still evident in our team today.

Ouropen-heartedattitude,respectforthepeoplewefly with,andattentiontodetailarewhatsets Eastern Airlines apart from its competitors. Natural curiosity and hunger for wonder are behaviors that make our employees successful.

Thissummaryprovidesalistingoftheknowledge,skills,andabilitiesthatare critical components of the position of Senior Manager Charter Services.

This is an FLSA-exempt, not eligible for overtime, full-time position responsible for leading the company's Charter Services. This includes oversight of all ground handling, catering, fueling, airport permits,and management of the associated contracts, costs, and budgets.

The successful candidate will find tremendous personal enjoyment and fulfillment in managing a multi-faceted operation against varying and demanding requirements.

• Guidesasmallteamof Charter Coordinatorswhomakeground  handling arrangements on a day-to-day basis for charter flying.
  • Assists the Charter Coordinator (s) inresolvingissuesorchallengesandmay also assist by making ground handling arrangements for specific flights.
  • Maintainscontinuoussurveillanceoftotal Charter Services ,lookingforfinancial and operational trends that serve as indicators of cost-savings or performance-improvement opportunities, developing and implementing processes for such improvements.
• Workswith Financeonreportingmechanismsandfinancialanalysisofcharter flight costs
• After identifying locations that Eastern serves regularly with charter flights, establishes relationships with airport authorities and ground handlers at those locationsandseekstoimplementnegotiatedcontractrateswiththoseproviders and locations so as to reduce costs.
• As Eastern begins Charter Services to new operating areas (Asia Pacific, Latin America), identifies ground operations opportunities and challenges for those areas,andconductsresearchtoidentifypotentialhandlersandcontactinformation for airport authorities, providing feedback to company executives and direction to the Charter Coordinator(s)
  • Worksactivelytoprotect Eastern'sfinancialintereststhroughnegotiation,always ensuring the best pricing for all purchased services.

• Bachelor'sdegreeorairline-relatedtradeschoolpreferred;
  • Musthaveatleasttwo(2) yearsworkingforaPart
    121orPart
    135airline,withat least one year of previous leadership experience - preferably above and below wing;
    • Musthaveexpertknowledgeofairlinesecurityrequirements,service standards, catering operations, cargo loading procedures, and FAA, DOT, or other airline/airport governmental agency regulations;
    • Experiencewithwidebodyaircraftrequired;
      • Abilitytocommunicateconciselyandaccuratelywithpeoplefromdifferent companies, cultures, and organizational levels
      • Abilitytoengageandbuildrelationshipswithpeoplefromdiversenationalitiesand cultural backgrounds
        • Ability to work with minimal supervision, taking appropriate decisions as needed to ensure operational integrity.
• Must display an impeccable level of professionalism at all times, as well as a positive andproactiveapproachtoresolvingissuesinextremelytime-sensitive situations;
  • Abilitytotraveloccasionally (upto
    30%);
  • Must be able to work weekends and holidays
  • Possessandmaintainavalid Driver'sLicense;
  • Passatwo(2) yeardrugandalcoholbackgroundcheck,pre-employment drug test, and criminal history records check (CHRC);
  • Eligible to work in the United States, and have a valid passport;