Dispatch Lead

About fly Exclusive

fly Exclusive is one of the fastest-growing private aviation companies in the country — and we are just getting started. From our world-class Jet Club to our unmatched private jet charter, clients who fly with us receive a curated private jet experience that anticipates their needs for comfort and style. We operate a modern, curated fleet and deliver a world-class experience to our customers, backed by a team that holds itself to the highest standards of safety, service, and operational excellence.

From our roots in Kinston, North Carolina to our expanding Raleigh headquarters, we are building something the industry has not seen before.

As we continue to build a leading aviation brand, nothing is more critical to this mission than the talented professionals that make up fly Exclusive. We’re more than just a private jet company. We go beyond the industry standard to create a uniquely detailed customer experience that is visible throughout all our departments, from our software design and fleet coordinator teams to our pilots and technicians.

If you are looking for people who motivate others around them, and build relationships that create trust and open communication, you will find that here. The people at fly Exclusive create a culture of positivity and aren't afraid to make decisions for the good of their team and the company.

If that sounds like you, come and work with us at fly Exclusive! We offer competitive pay within the aviation industry, generous time off with flexible scheduling, a great benefits package including 401k matching, relocation assistance, and career growth opportunities!

The Dispatch Lead provides day-to-day operational leadership for the Dispatch Day-of and Dispatch Planning teams. This position ensures that dispatch activities comply with the fly Exclusive General Operations Manual, Operations Specifications, company policies and procedures, departmental guidelines, and applicable Federal Aviation Regulations.

The Dispatch Lead serves as an escalation point for operational issues and works closely with Fleet Management, Sales, Maintenance Control, Client Services, Crew Travel, and other operational teams. The role is responsible for reviewing and releasing trips after confirming that each trip is legal, operationally feasible, properly coordinated, and ready for execution.

• Provide day-to-day guidance and operational support to Flight Coordinators and Dispatchers.
• Assign, prioritize, and monitor tasks delegated by Duty Managers and Schedulers.
• Serve as the primary escalation point for the Dispatch Day-of and Dispatch Planning teams.
• Ensure team members follow established procedures for safety reviews, crew legality, maintenance verification, flight following, international planning, and trip release.
• Address performance or process concerns promptly and elevate matters to department management when appropriate.
• Continue performing the responsibilities of a Flight Coordinator and Dispatcher as operational needs require.

• Review and release trips after confirming legality, operational feasibility, payment status, and client confirmation.
• Verify that trip details accurately reflect service notes, passenger information, crew assignments, regulatory status, fuel requirements, and customs or handling arrangements.
• Confirm aircraft weight-and-balance requirements are met before trip release.
• Ensure all operational concerns are communicated to the appropriate departments before a trip is released.

• Ensure crew members are accurately briefed or re-briefed regarding all duties assigned by the fly Exclusive Scheduling…