2nd shift Dispatcher

Join the Hamilton-Ryker Team!

Job Title: Dispatcher

Location: Georgetown KY

Shift: 2nd Shift – Monday– Friday 4:00pm – 12:30am with overtime as needed May require training 1st shift 9:00am - 5:30pm

Payrate: $17.50

We are seeking a reliable and detail-oriented Dispatchers to coordinate driver schedules, communicate with customers, and ensure timely freight delivery. This role requires strong communication skills, multitasking ability, and a commitment to providing excellent customer service.

• Provide professional and courteous dispatch communications with Drivers and Customers
• Day-to-day management of assigned drivers. Which includes but is not limited to collecting necessary paperwork from driver to ensure day is complete and all other safety functions for drivers are managed
• Responsible for driver retention and coaching drivers
• Front line customer engagement. Which includes but is not limited to troubleshooting and problem-solving regarding issues associated with delays, inability to meet deadlines, breakdowns, and accidents
• Pick-up and delivery of all freight in the most cost-efficient manner
• Monitoring, coordination, and dispatch of routes via onboard computer in order to coordinate service and schedules
• Promptly respond to escalated customer calls regarding delivery concerns
• Timely documentation and reporting of incidents and accidents. Must coordinate with Safety department on all incident and accident procedures

• Must be at least 18 years of age
• Must comply with client's substance abuse & background policy
• High School diploma or GED
• 7 Years of stable work history
• Excellent data entry skills
• Previous Dispatch and/or Logistics experience
• 2-5 yearscustomer service experience
• Automotive and/ or logistics knowledge is a plus
• Must be able to multitask

• Temp to hire position based on attendance and work ethics
• Weekly Pay
• Direct Deposit
• Medical Insurance Options
• 401(k)