Dispatcher, Transportation

DIPATCHER Job Details

Full Time / Part Time: Full Time

FLSA Classification: Non-Exempt

Business Unit: Accommodations

Reports to: Operations Manager

Travel Requirement: No

• Medical, dental, vision, coverage in addition to life and disability insurance plans.
• Paid Vacation Days and Paid Holidays.
• Retirement and Savings (401K) Plan with Company match.
• Annual uniform allowance.
• Referral bonus with no cap on amount of referrals.
• Paid Training.

Peak Rentals' Dispatcher is responsible for assigning drivers to trucks and providing accurate directions to well site locations or facilities. Dispatchers communicate with drivers via phone, GPS, or two way radios. Dispatchers need general knowledge of customer needs and of local highway systems in the regions in which their drivers operate (which in some instances can include county roads). Many dispatchers work unusual schedules due to 24 hour operations.

They may also be assigned to work weekends, nights and holidays.

• In charge of answering the on call phone when on schedule.
• Dispatching calls with the correct personal to fix the issue in a timely manner.
• Watch the productivity of techs and drivers with there day duties.
• Recommends disciplinary decisions and actions.
• Assists in establishing and evaluating job performances.
• Monitors and validates accuracy of dispatch entries and jobs.
• Provides emergency and non-emergency requests for assistance in dispatching units or responding to requests for information.
• Monitors on going communications and dispatching throughout the shift.
• Maintains appropriate communications between customers and dispatch to facilitate flawless operations.
• Guide and direct all communications regarding issues from customers to appropriate management personnel.
• May provide other support functions as requested.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• High School diploma/GED.
• More than 6 months of experience working in the Oil and Gas industry, preferred.
• Prior dispatch experience preferred.
• Strong computer skills.
• Ability to read and interpret documents such as safety rules, and procedure manuals.
• Ability to comprehend instructions accurately.
• Ability to stay focused in a fast paced and loud environment.
• Ability to accurately record and maintain important information and documentation.
• Must be able to successfully pass a drug test and criminal history background check.
• CDL experience preferred.
• Ability to multi-task.

Compensation is competitive and commensurate with experience.

• This position works inside a climate-controlled environment. The Company will supply adequate training and equipment to perform the functions of the job.
• Monday - Friday, 8am-5pm.
• Involves sitting at a desk for extended periods of time.
• Needs high degree of concentration in a busy area.
• Ability to lift up to 25 lbs.