Transportation & Logistics Supervisor

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DOT Metal Products
18757 Bracken Drive
San Antonio, TX 78266, USA

• On-site
• OPERATIONS
• Full-Time

Essential Duties and Responsibilities:

Transportation Operations Leadership

• Directly supervise transportation personnel including drivers and transportation support employees.
• Plan, prioritize, and oversee daily transportation and dispatch activities.
• Develop routes, driver schedules and delivery assignments to support operational requirements.
• Monitor execution of transportation schedules and take corrective action to address service interruptions.
• Ensure effective utilization of drivers, vehicles, trailers, and transportation resources.
• Lead daily transportation meetings and communicate operational priorities.
• Resolve transportation issues impacting customer service, production schedules, or delivery commitments.
• Recommend and implement transportation process improvements.

Driver Leadership & Performance Management

• Directly supervise, coach, and develop drivers to ensure safe and efficient performance.
• Conduct performance reviews, coaching discussions, and corrective action when necessary.
• Monitor driver productivity, attendance, safety performance, and JJ Keller compliance.
• Establish clear performance expectations and hold drivers accountable for results.
• Support recruiting, interviewing, hiring, onboarding, and training activities for transportation personnel.
• Develop employee skills and succession plans to strengthen transportation operations.
• Promote a culture of safety, accountability, teamwork, and continuous improvement.

KPI Ownership & Operational Performance

• Maintain ownership and accountability for transportation-related Key Performance Indicators (KPIs).
• Manage and report out on SQDEC scorecard for logistics and RMA percentage on a daily basis.
• Monitor and report transportation performance metrics including:
• On-Time Delivery
• Driver Productivity Delivery Accuracy
• Customer Service Performance
• Safety Metrics
• DOT Compliance Metrics
• Analyze operational data and implement corrective actions when performance goals are not achieved.
• Utilize reporting and analytics to drive operational improvements and decision-making.
• Partner with leadership to establish goals and performance targets.

Logistics & Shipping Operations

• Oversee outbound shipping and logistics activities from order release through customer delivery.
• Coordinate transportation requirements with Production, Warehouse Operations, and Customer Service teams.
• Ensure timely movement of finished goods and inventory throughout the distribution process.
• Monitor shipment execution and resolve customer, supplier, and carrier concerns.
• Ensure shipping documentation, Bills of Lading, and transportation records are accurately maintained.
• Verify shipment accuracy and investigate service failures or delivery discrepancies.

Warehouse Systems & Inventory Support

• Utilize warehouse and ERP systems to manage outbound transactions and inventory movement.
• Ensure system accuracy and transaction integrity related to transportation and shipping activities.
• Support inventory control and material flow processes between warehouse and transportation operations.
• Partner with warehouse leadership to improve workflow efficiency and service performance.
• Identify opportunities to improve inventory visibility and transportation-related system processes.

Fleet Management & Regulatory Compliance

• Oversee fleet availability through effective maintenance planning and equipment utilization.
• Coordinate preventative maintenance schedules and repair activities.
• Ensure compliance with DOT regulations, driver qualification standards, and Hours of Service requirements.
• Maintain transportation compliance records through JJ Keller and related systems.
• Conduct transportation audits and inspections to ensure regulatory compliance.
• Partner with Safety and Operations leadership to reduce transportation-related risk.
• Serve as the primary escalation point for transportation-related customer, supplier, and delivery concerns.
• Develop strong working relationships with customers, vendors, manufacturing leadership, and warehouse teams.
• Resolve scheduling conflicts, delivery challenges, and operational disruptions.
• Ensure professional and proactive communication regarding…