Depot Station Master

White Pass & Yukon Route, a successful, historic company engaged in rail, tourism and port operations, based in Skagway, Alaska, has one opening for a Depot Stationmaster. This is a full-time, seasonal position. Candidates should be available from May through mid-October.

• Loading and unloading a high volume of guests on multiple train departures throughout the day
• Facilitating bus transfers and tours departing from depot
• Maintaining communication with tour partner agencies
• Answering questions via phone, email, and in person regarding White Pass products, Skagway locale and railroad history
• Maintaining safety and order on the loading platform with high volume of guest activity

• Enthusiasm for Skagway and the White Pass product
• A positive attitude and excellent teamwork skills
• Ability to remain calm and informative in high-intensity workplace while successfully coordinating multiple activities
• Willingness to work a flexible schedule
• Must possess basic knowledge of computers, with proficiency in email and Microsoft Word applications
• Excellent ability to clearly communicate informationtothe public in person and via outdoor PA system
• Ability to stay on task and take initiative in resolving logistical challenges
  
  Customer service experiencea must
• Valid Driver’s License Required