Fulfillment Center Night Shift Manager

Reports To: Fulfillment Center Manager

Location: Milwaukee, WI (On-site)

Employment Type: Full-Time, Salaried, Exempt

We're redefining retail through personalization. Our membership-based model and proprietary technology empower us to curate products that help customers discover confidence and joy through style.

As a data-driven fashion company, we combine human intuition with algorithmic intelligence to deliver personalized assortments – balancing creativity, analytics, and operational precision.

The Fulfillment Center Night Shift Manager leads overnight fulfillment operations at Wantable's Milwaukee Fulfillment Center. This role is accountable for independent shift execution, team leadership, operational decision-making, safety, quality, and cross-shift readiness.

The Fulfillment Center Night Shift Manager will also use data, automation, and AI-enabled tools to optimize labor, reduce errors, improve workflows, and deliver consistent fulfillment performance.

• Own end-to-end overnight fulfillment execution across picking, packing, returns, receiving, and inventory activities.
• Make real-time operational decisions to protect service levels, productivity, accuracy, safety, and cost performance.
• Adjust labor, priorities, and workflow based on volume, capacity, system insights, and operational constraints.

• Lead, coach, and develop supervisors and associates to create accountability, consistency, and strong shift performance.
• Ensure associates are trained, cross-trained, and capable of executing essential fulfillment tasks accurately and safely.
• Partner with HR and site leadership on hiring, performance management, employee relations, corrective action, and terminations.

• Use KPIs, dashboards, labor planning tools, and system reporting to identify risks, bottlenecks, and improvement opportunities.
• Leverage automation, AI-enabled tools, and process insights to reduce manual work, improve accuracy, and strengthen overnight execution.
• Support operational pilots, system upgrades, and process changes during overnight hours.

• Enforce safety standards and maintain a disciplined, compliant warehouse environment.
• Maintain compliance with applicable federal, state, local, and company safety and labor requirements.
• Ensure accurate shift handoffs by communicating results, risks, staffing updates, and operational priorities to day and second shift leaders.

• Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.

• Bachelor's degree preferred, or equivalent fulfillment, distribution, or warehouse leadership experience.
• Minimum of 2 years of fulfillment, distribution, or warehouse leadership experience, preferably in overnight operations.
• Experience leading fulfillment, distribution, or warehouse operations with 50+ employees on a shift.

• Strong ownership mindset with sound judgment and comfort making independent, real-time decisions.
• Data-driven leadership style with the ability to manage people, process, and performance through metrics.
• Experience improving operations through process improvement, automation, systems adoption, or technology-enabled workflows.
• Strong communication skills, especially for cross-shift handoffs and leadership alignment.
• Strong organizational and prioritization skills in a fast-paced, high-volume environment.
• Working knowledge of applicable safety, labor, and compliance requirements.
• Ability to work scheduled night-shift hours between 7:00 PM and 5:30 AM.

This position requires regular…