Call Center Manager - AI-Driven Scheduling
Job in
Kentwood, Kent County, Michigan, USA
Listed on 2026-02-28
Listing for:
Bath Planet
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading bath remodeling company located in Kentwood, MI, is seeking an experienced Confirmation Call Center Manager. This role involves scheduling and confirming appointments, managing and training Call Center Representatives, and ensuring high-quality customer service. Ideal candidates will possess strong communication skills and management experience with a background in customer service. They will be able to work evenings and weekends.
An excellent compensation package includes salary and bonuses.
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