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Post-Install Customer Experience Specialist
Job in
Kentwood, Kent County, Michigan, USA
Listed on 2026-08-22
Listing for:
West Shore Home
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
West Shore Home in Kentwood, MI, is seeking a Customer Service Specialist to support all branch Customer Service activities and provide a 5-star experience for post-installation services by using judgment and product knowledge to diagnose and schedule service visits.
The role requires a High School Diploma, strong written and verbal communication, and preferably Salesforce experience; the team offers health, retirement, and time-off benefits along with an employee referral and discount programs.
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