Customer Experience Specialist — Car Buying & Service
Job in
Kentwood, Kent County, Michigan, USA
Listed on 2026-09-09
Listing for:
CarMax Business Services
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Car Max is seeking a Customer Specialist to deliver a customer-first experience across the car buying and selling journey. You will guide customers through appraisals, test drives, and financing applications, ensuring transparency and a seamless process.
The role involves cooperation across teams, administrative tasks, and maintaining Car Max standards. The position emphasizes strong communication, integrity, and the ability to balance customer needs with business goals in a fast-paced
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