Quality Technician

Quality Technician

Full-time Regular Manual Labor | Kentwood, MI, US

This position is for a Quality Technician, depending on experience. In this role, you will report to the Quality Manager and ensure that our company's products and processes meet established quality standards by identifying shortfalls, developing corrective measures, and implementing quality control systems.

• A bachelor’s degree in engineering, quality assurance, a related field, or equivalent work experience.
• Automotive experience with General Motors, Stellantis, Ford, Honda, Toyota, Nissan, and Tesla.
• Understanding of GD&T.
• Control Plan, Process Flow, FMEA.
• Quality System Experience (ISO 9001, ISO 14001, IATF 16949).
• Quality System Auditing.

• Oversee quality activities for all programs per customer requirements, including some travel to customer plants for support as needed.
• Test and inspect materials, products, and processes to identify nonconformances and ensure compliance with technical specifications.
• Create and maintain quality documentation, including reports on quality metrics, inspection results, and compliance with standards.
• Develop inspection standards that meet customer requirements.
• Lead problem‑solving activities to identify issues, analyze root causes, and recommend solutions to improve product quality and performance.
• Review and approve supplier PPAP submissions.
• Communicate and update systems for customer‑specific requirements.
• Participate in external Quality Management Systems audits and subsequent surveillance audits.
• Collaborate with engineering, manufacturing, and management to understand product changes and quality assurance testing requirements, ensuring timely resolution of quality issues.

• PC computer
• AIAG core tools
• VDA standards
• ISO standards
• IATF standards
• Customer portals
• Microsoft software
• Safety equipment

• Basic understanding of GD&T.
• Technical knowledge of quality control standards, AIAG core tools, Ford AIAG/VDA FMEA, IATF 16949, ISO 9001, testing methodologies, and statistical analysis tools.
• Analytical skills: strong analysis and critical problem‑solving abilities, diligent in identifying and addressing quality issues.
• Effective communication skills, both verbal and written, to collaborate with cross‑functional teams and document findings clearly.
• Ability to work independently as well as in group settings.
• Change agent mindset—flexibility, diversified knowledge, adaptability, prioritization, and effective communication.