Specialist, Broadband - Pontiac, MI

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

The Specialist, Broadband at T-Mobile is instrumental in expanding our customer base by actively engaging with potential customers through door-to-door interactions. This role involves presenting T-Mobile's latest offers, answering queries, and facilitating the transition of customers to our services, thereby driving the success of the Direct to Consumer sales program. Reporting to the Sr. Manager, Direct to Consumer Sales, this position is crucial for achieving sales targets within the Direct to Consumer segment.

This role embodies the brand's energy and integrity, enhancing customer experiences and contributing to the growth of new markets. Through their efforts, they play a vital role in maintaining T-Mobile's reputation for bold and innovative service delivery.

• Engage and achieve sales targets with potential customers through door-to-door and other community interactions to present T-Mobile's latest offers and services.
• Engage in post-sales follow-up with customers as needed to support an exceptional customer experience.

• High School Diploma/GED (Required)
• Bachelor's Degree:
  Business or Marketing (Preferred)

• Engaging with customers in a direct sales or retail environment, particularly in telecommunications or consumer electronics. (Preferred)
• Presenting and explaining complex product offerings effectively to potential customers. (Preferred)
• Working in a target-driven sales role, with a proven track record of meeting or exceeding sales targets. (Preferred)

• Sales Proficiency in direct consumer sales, with a focus on door-to-door sales tactics to effectively engage and expand the customer base. (Required)
• Exceptional verbal and written communication skills essential for articulating T-Mobile's offers clearly and interacting persuasively with potential customers. (Required)

• Certified Sales Professional (CSP):
  Certification that demonstrates knowledge and skills in sales strategies, customer interaction, and closing techniques. (Preferred)
• Certified Professional in Learning and Performance (CPLP):
  Certification that enhances skills in delivering effective training and performance improvement interventions, useful for educating customers and teams about products. (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

• Travel Required:
  
  Yes

• DOT Regulated Position:
  No
• Safety Sensitive Position:
  No

Base Pay: $30,000.00 Annualized Incentive Target: $48,600. Successful candidate’s actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are all owners, every employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! Full and part-time employees have access to the same benefits when eligible. We cover medical, dental, vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off, paid holidays, parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, voluntary long-term care insurance.

Additionally, eligible employees may receive mobile service and home internet discounts, pet insurance, and commuter and transit programs. To learn about T-Mobile’s amazing benefits, visit

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