Field Service Technician II

Role Overview

Field Service Technicians contribute to our mission of saving and sustaining lives by working independently to complete repairs on lifesaving medical devices. By completing these repairs in a timely fashion, the device can be returned to usage by the hospital that has rented or purchased it.

• Field Service Technicians are trained on our devices and build on previous mechanical or technical knowledge.
• Apply troubleshooting skills to medical devices and ensure our products function accurately.
• Demonstrate leadership by assisting with training other team members and addressing customers (Field Service Technician II).
• Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Use appropriate tools for required adjustments and repairs.
• Provide on-call coverage up to 24/7, including weekends and holidays, which may require customer account visits.
• Load, unload and remove medical products weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate a fleet vehicle or company car ranging from a cargo van up to a 26,000 pound truck.

• High School Diploma or GED required.
• Must be at least 21 years of age.
• Valid driver’s license.
• Obtain and maintain a DOT physical card.
• Prior technical or mechanical repair work required.
• Applicable technical or trade school training preferred.

• Medical and dental coverage starts on day one.
• Basic life, accident, short-term and long-term disability insurance and business travel accident insurance.
• Employee Stock Purchase Plan (ESPP).
• 401(k) Retirement Savings Plan (RSP) with company matching.
• Flexible Spending Accounts and educational assistance programs.
• Paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves, and paid parental leave.
• Commuting benefits, Employee Discount Program, Employee Assistance Program (EAP), and childcare benefits.

Estimated base salary for this position is $48,000 - $66,000, varying by location, skills, experience, and other factors.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If you need a reasonable accommodation for any part of the application or interview process, let us know the nature of your request along with your contact information.