Program Support Assistant; OA - Kerrville VAMC

Summary

The Program Support Assistant is responsible for staff and operations in the South Texas Veterans Health Care System (STVHCS) Environmental Management Service (EMS). They perform clerical support duties for the Laundry Operations Specialist and their subordinate staff. This position is located at the Kerrville VA Medical Center - 3600 Memorial Boulevard - Kerrville - TX .

To qualify for this position, applicants must meet all requirements by the closing date of this announcement – 02/13/2026. Time‑In‑Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements by the closing date of this announcement. For a GS‑05 position you must have served 52 weeks at the GS‑04. The grade may have been in any occupation – but must have been held in the Federal service.

An SF‑50 that shows your time‑in‑grade eligibility must be submitted with your application materials. If the most recent SF‑50 has an effective date within the past year – it may not clearly demonstrate you possess one‑year time‑in‑grade – as required by the announcement. In this instance, you must provide an additional SF‑50 that clearly demonstrates one‑year time‑in‑grade.

Note:

Time‑In‑Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized Experience
:
You must have one year of specialized experience equivalent to at least the next lower grade GS‑04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include – but are not limited to – skill in using a variety of office automation products (i.e., word, excel, power‑point, outlook, etc.) to produce a variety of documents (i.e., spreadsheets, letters, reports, memoranda, scorecards, and emails) in a variety of formats;

uses the Veterans Health Information & Technology Architecture (VistA) to access information in the Medical Center Computer System; uses Computerized Patient Record System (CPRS) to obtain data necessary for records processing. OR –

Education:

Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years above high school. This education must have been obtained in an accredited business‑secretarial or technical school, junior college, college or university. One year of full‑time academic study is defined as 30 semester hours – 45 quarter hours – or the equivalent in a college or university – or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business‑secretarial or technical school.

(TRANSCRIPT REQUIRED). OR – Combination:
Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e., beyond the second year). Only education beyond the second year is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.

(TRANSCRIPT REQUIRED). For more information on these qualification standards – please visit the United States Office of Personnel Management’s website at https://(Use the "Apply for this Job" box below).
Physical Demands
:
The work is mostly sedentary. The employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and carrying of light items like papers or books. The incumbent must have adequate eyesight for reading and hand dexterity to allow for operating computer terminals. This position may require travel to STVHCS Kerrville Campus (KC), Northwest Health Care Clinic (NWHCC), and surrounding areas.

• Major duties include but are not limited to: prepare the agenda, request and prepare all…