Housekeeping Assistant – Lodore Falls Hotel & Spa- Live in Lake District Hotels

The Role

We are currently recruiting for a highly motivated Room Attendants to join our Housekeeping team. The ideal candidates will have a keen interest in exceeding guest expectations, be self‑motivated and reliable. Your main duties will be in cleaning and servicing of guest rooms and public areas of the hotel, to promote a positive image of the property to guests. You must be pleasant, honest, friendly and should also be able to address guest requests and problems in a courteous and helpful manner.

• Great attention to detail, the ability to maintain the highest standards throughout the hotel.
• Aptitude to deliver a warm and friendly customer service style which will engage your guests and team members alike
• A flexible approach to your working week

• Training and Development – Accredited compliance training, Hospitality specific online training platform
• Hotel Academy – with Apprenticeship training up to level 4
• Staff meals, live in is available if you need it
• Provision of staff uniform where appropriate
• Monthly division of gratuities
• Pension scheme
• Discounted accommodation and dining rates within our group
• Days out discounts – including 2 for 1 cinema tickets and entry into our Wildlife Park

We are a group of six award‑winning hotels in the Lake District, owned and run by the Graves family. From 4‑star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater, to traditional coaching inns and hotels in Keswick, our hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service and we hope you can join us to deliver an experience our customers will cherish for a long time.

Boasts 87 bedrooms and Suites and award winning luxurious Spa. With a newly renovated Falls Brasserie Restaurant; elegant Mizu offering diners an authentic Pan‑Asian restaurant experience, against the spectacular backdrop of the Lodore Falls waterfall, the hotel provides the ideal setting for weddings and fine dining.

Please note, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you