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Leave of Absence Services Lead — Call Center
Job in
Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listed on 2026-08-11
Listing for:
Hispanic Alliance for Career Enhancement
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
CVS Health is seeking a dedicated Absence Management agent to deliver exceptional colleague support for the my Leave program. You will handle leave of absence inquiries, maintain service levels, and guide colleagues through the process with empathy and accuracy.
Responsibilities include documenting cases, escalating complex issues, and promoting self-service tools while adapting to changes in leave policies at federal and state levels.
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