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Public Safety Dispatcher (911 Dispatcher

Job in Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listing for: USAG Alaska
Full Time position
Listed on 2026-08-14
Job specializations:
  • Government
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 46060 - 74173 USD Yearly USD 46060.00 74173.00 YEAR
Job Description & How to Apply Below
Position: Public Safety Dispatcher (911 Dispatcher)

Public Safety Dispatcher (911 Emergency Communications)

Location:

Fort Greely, Alaska

Eligibility:
Open to all U.S. Citizens

Salary: $46,060 - $74,173 per year (Plus an authorized 3.00% Cost of Living Allowance)

The Role

We are seeking a highly motivated Public Safety Dispatcher to serve as the vital lifeline between the public and emergency responders at Fort Greely. In this high-stakes, rewarding role, you will answer 911 calls and dispatch law enforcement, fire, and emergency medical personnel to keep our community safe.

Incredible Perks & Benefits
  • Keep What You Earn! Enjoy the financial benefits of living in Alaska with no state income tax
    , no local sales tax
    , and no property tax in the area of assignment.
  • Relocation Paid: Relocation expenses may be reimbursed to help you get here. Plus, relocation back to the lower 48 states is available after 3 years!
  • Return Rights: Current federal employees are eligible for return rights to their previous agency/location.
  • Federal Benefits: Enjoy the full range of world-class federal benefits, including comprehensive health/vision/dental insurance, generous paid time off, and a robust retirement package (FERS and matching Thrift Savings Plan).
Key Responsibilities
  • Answer 911 Calls: Assess emergencies, interrogate callers to determine the nature of the crisis, and provide pre-arrival medical or safety instructions.
  • Dispatch Responders: Coordinate and deploy police, fire, ambulance, rescue, or HAZMAT units based on local protocols.
  • Operate Tech Systems: Use Computer Aided Dispatching (CAD), multi-line telephones, radios, and station alert systems.
  • Command Support: Provide initial incident command support and maintain an accurate status of all active emergency personnel and equipment.
What We Are Looking For
  • Experience or

    Education:

    Roles are available at the GS-05, GS-06, and GS-07 levels. You can qualify through specialized dispatch/communications experience, a college degree (for GS-05), or a combination of both.
  • Resilience: Ability to work in a highly stressful, restricted office environment.
  • Availability: Must be able to work shifts, overtime, weekends, and holidays. This is a mission-essential role; you must report to work regardless of weather conditions or base closures.
Certifications Needed (Can be obtained within 1 year of hire)
  • Cardiopulmonary Resuscitation (CPR) & Emergency Medical Dispatch (EMD).
  • DoD Telecommunicator I and II & DoD HAZMAT Awareness.
  • Alaska Public Safety Information Network (APSIN) Full User certification.
Critical Application Tip

Your resume MUST be two pages or less and clearly show your start/end dates, hours worked per week, and relevant specialized experience.

Resumes over two pages will be immediately removed from consideration!

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