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Desktop Support Engineer: End-User & ITSM Expert

Job in Ketchikan, Ketchikan Gateway Borough, Alaska, 99901, USA
Listing for: Sharp Brains Solutions
Full Time position
Listed on 2026-07-01
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, Computer/Desktop Engineer, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

Sharp Brains Solutions is looking for a motivated Desktop Support Engineer in Ketchikan, Alaska, to join their IT Support team. The ideal candidate will provide onsite and remote support for various desktop devices, troubleshoot hardware and software issues, and ensure compliance with security policies.

The role requires strong knowledge of Windows operating systems and hands-on experience with Service Now and SCCM. Excellent communication skills and a customer-focused approach are key to succeed in this position.

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