Assistant Manager, Transportation Services

Job Description

We’re looking for a dynamic Assistant Manager of Transportation Services to join our team in the Ketchikan office. You’ll be responsible for recruiting, interviewing, and overseeing seasonal employees, as well as performing intermediate administrative activities related to payroll tracking, auditing, and the coordination of charters.

• Primary responsibility will be in our Driver Commercial Driver License training program and all facets of the program.
• Participate in recruiting, interviewing, and hiring seasonal employees.
• Prepare schedules, monitor operations, and process reports.
• Supervise the transportation services team and the unit’s activities.
• Apply knowledge of transportation regulations and laws, Company products, policies, and procedures.
• Perform “Manager on Duty” responsibilities.
• Analyze and prepare reports.
• Responsible for the supervision, performance management, salary administration, discipline, and training of directly assigned personnel.
• Other duties as assigned.

• This job normally requires an associate’s degree or equivalent job experience in a related field.
• Current, valid driver’s license with a clean driving record is required. A Motor Vehicle Report (MVR) will be requested.
• Commercial Driver’s License certification with passenger and airbrake endorsements is required. (The opportunity to secure the license through the Company paid training program is available.)
• Must be certified as physically qualified through a Department of Transportation (Use the "Apply for this Job" box below). and drug screen and entered into our random drug testing program.
• Experience supervising employees in a transportation services, customer service, logistical or business environment.
• This job normally requires three years of progressively responsible positions in transportation services operations.
• Must pass a pre-employment background report.
• Must be legally authorized to work in the United States. Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

• Proficiency in the use of computer business applications, with working knowledge of computerized reservations.
• Ability to prioritize work, meet deadlines, and maintain attention to detail, while working in a group or team environment.
• Ability to communicate clearly, both verbally and in writing, with all levels of employees, management, and customers.
• Ability to support and comply with company policies, procedures and guidelines including company health and safety standards.
• Ability to lift an excess 50 pounds.
• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• May need to stand for long periods of time.

• Cruise and Travel Privileges for you and your family
• Health Benefits
• 401(k) Plan
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact