Tenant Liaison Officer​/Maintenance Operative

At Civic Recruitment Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.

These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

3 months contract with a Local Authority

To provide a professional, customer-focused reception and administrative service across Corby Enterprise Centre and Corby Innovation Hub. The postholder will be responsible for supporting the efficient day-to-day operation of both centres, acting as the first point of contact for visitors,tenants, contractors, and stakeholders while ensuring high standards ofadministration, customer service, and facilities support.

• Meetand greet visitors in a professional and welcoming manner.
• Respondto enquiries and direct visitors to the appropriate departments, meeting rooms, or tenants.
• Answer incoming telephone calls and manage general enquiries effectively.
• Maintainvisitor sign-in procedures and ensure building security protocols are followed.

• Liaise with North Northamptonshire Council colleagues and internal tenantsregarding meeting room and catering bookings.
• Coordinate with external tenants and partner organisations regarding meetings,visitors, and events.
• Arrange and conduct viewings of the Business Centre for prospective tenants.
• Completeinductions for new tenants, including access arrangements and centreorientation.
• Organise and manage the issue of keys, access fobs, and related documentation.
• Verifyidentification documents and coordinate trade reference and credit checksfor potential tenants.
• Liaise with external IT support providers to arrange new tenant IT setuprequirements.

• Undertakea variety of general administrative duties including:
• Dataentry
• Filingand record maintenance
• Photocopyingand scanning
• Documentpreparation
• Postmanagement
• Use Microsoft Word, Excel, Outlook, and bespoke systems to maintain accurate records and information.
• Ensureall administrative processes are completed accurately and within requiredtimescales.

• Liaise with contractors regarding maintenance and operational requirements.
• Raisepurchase orders and process invoices in accordance with organisationalprocedures.
• Support the smooth operation of the centres and report any building issues as required.
• Assist with opening and closing procedures, including alarm control and security checks.

• Handle confidential and sensitive information appropriately and in line with GDPRrequirements.
• Work collaboratively with colleagues, tenants, contractors, and visitors.
• Supportcentre events and activities when required.
• Undertake any other duties reasonably requested by management.
• Previous experience in a reception, administration, or customer service role.
• Experience working in a busy office environment.
• Experience dealing with members of the public and multiple…