Airport Customer Service Agent — Ticketing & Baggage
Job in
Kettering, Montgomery County, Ohio, USA
Listed on 2026-07-20
Listing for:
Southwest Airlines
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Southwest Airlines is hiring a Customer Service Agent to provide exceptional service to passengers in a dynamic, frontline environment. The role includes ticketing, baggage handling, customer assistance, and maintaining a positive experience for all travelers.
You will greet passengers at the ticket counter, process ticketing, reservations, changes, and handle baggage issues, check-in and boarding procedures, and communicate flight status to customers.
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