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Lead Teller

Job in Kettering, Montgomery County, Ohio, USA
Listing for: KeyBank
Full Time position
Listed on 2026-05-22
Job specializations:
  • Finance & Banking
    Banking & Finance
  • Management
    Banking & Finance
Job Description & How to Apply Below
Key Bank - 4401 Far Hills Avenue - Responsibilities:
Manage day-to-day duties for the branch teller line, including scheduling of tellers, observing, and providing coaching to tellers to enhance effectiveness, and overseeing branch operational standards; provides direction and guidance for branch staff on operational/regulatory procedures.;
Acts as a resource to identify and resolve more complex client servicing issues; transitions clients to a Banker when appropriate.;
Assists clients in achieving their financial goals through the use of financial wellness tools.;
Coaches Tellers to enhance client experience and operational effectiveness in-person in the branch.;
Supports the Branch Manager in onboarding and training new Tellers to the team.
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