Medical Equipment Coordinator

General Summary/Responsibilities

The DME Coordinator is responsible for identifying and coordinating services for home care including durable medical equipment, for communicating new programs and home‑care services to hospitals, physicians, staff, and patients, and for communicating coverage and benefit information to patients.

Ensures services are arranged for patients requiring home care services and durable medical equipment, executes strategies identified as priorities by the organization, actively educates hospital and physician staff in programs and services, regularly problem‑solves and communicates opportunities for service enhancement to the manager, and provides support to the Liaison Department and Care Management department as needed, including support for non‑clinical Liaison Department items.

Minimum Level of

Education Required:

High School completion / GED

Additional requirements:

Type of degree:
Associates Degree preferred

N/A

Minimum Level of Experience

Required:

1 - 3 years of job‑related experience

Preferred experience:

One year experience in a clinical/medical setting. Home health experience preferred.

• Self‑directed
• Results oriented
• Dresses and presents self professionally
• Remains current on professional and competitive developments in the home care arena
• Strong oral and writing communication skills required
• Highly motivated individual with strong speaking, writing and documentation skills
• Working knowledge of medical terminology
• EPIC experience preferred
• Previous home health experience preferred
• Excellent customer service
• Willing and able to actively engage physicians and staff in educational opportunities regarding Fidelity Health Care and its programs and services
• Strong problem‑solving skills required
• Strong organizational skills and time management skills
• Positive and enthusiastic communicator with physicians/hospital staff and patients
• Ability to work in uncomfortable and confrontational situations
• Actively assists in building relationships with physicians and hospital staff
• Capable of bending, stooping, lifting and carrying up to ten lbs.
• Able to endure repetitive walking throughout the hospital facility