Head of End-User IT Services & Service Desk

Alternate Solutions Health Network is seeking a Service Desk Manager in Kettering, Ohio. This role involves direct supervision of the Service Desk and End User team, ensuring high-quality service delivery. Candidates must have a Bachelor’s degree in Computer Sciences or equivalent experience, along with leadership skills and 3+ years of experience with Service Now. The position also includes managing hardware, software, and supporting end-user environments.

Benefits include medical, dental, vision insurance, 401K, and paid time off.
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