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Guest Experience Expert

Job in Key Biscayne, Miami-Dade County, Florida, 33149, USA
Listing for: Marriott
Full Time position
Listed on 2026-07-29
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 46000 - 54000 USD Yearly USD 46000.00 54000.00 YEAR
Job Description & How to Apply Below
As a Guest Experience Expert at Marriott International, Inc., you'll be the welcoming face of our hotel, ensuring every guest enjoys a seamless, memorable stay. Based in our Hospitality & Travel department, you'll handle check-in and check-out, resolve issues with empathy, and offer personalized recommendations. You'll coordinate with housekeeping and other teams, manage reservations and billing, and maintain accurate guest records.

Rooted in Marriott's people-first culture, you embrace change, act with integrity, and help create an inclusive environment where guests and associates feel valued and cared for.
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