Deli Assistant Manager

Overview

Job Title:

Deli Assistant Manager
Job Type: Full-Time

Reports To:

Deli Manager, Store Manager

Benefits Package:
Health insurance coverage, daily meals, weekly remuneration, a 401(k)-retirement plan, store discounts among other benefits.

As the Deli Assistant Manager at The Golden Hog, you will support the Deli Manager by leading daily deli operations with a hands-on, floor-focused approach. This role works directly alongside the team to ensure made-to-order sandwiches and deli items are executed quickly, accurately, and consistently, following tickets, recipes, portion standards, and food safety procedures. The Assistant Manager provides real-time leadership during service by coordinating workflow, coaching team members, and ensuring smooth order handoff.

This position supports shift execution and team accountability when the Deli Manager is not present.

• Lead daily deli operations on the floor, ensuring speed, accuracy, and consistent execution.
• Execute and oversee made-to-order production, ensuring ticket accuracy, recipes, and portion standards are followed.
• Coordinate workflow during peak hours and ensure smooth communication and order handoff with cashier and team.
• Coach and support team members in real time to maintain urgency, teamwork, and accountability.
• Maintain station readiness (stocking, organization, supplies) and monitor freshness through labeling and FIFO rotation.
• Enforce food safety and sanitation standards, ensuring cleanliness and compliance at all times.
• Support opening/closing procedures, checklists, and daily operational tasks to keep the deli fully prepared.
• Support inventory control by monitoring product levels, reporting shortages, and reducing waste.
• Escalate guest concerns, operational issues, or equipment problems to the Deli Manager/management as needed.
• Assist the Deli Manager with staff scheduling, shift coverage, and break planning to ensure proper staffing levels.

• Previous deli, food service, or retail experience (leadership or key-holder experience preferred).
• Strong customer service, communication, and teamwork skills; professional and positive attitude.
• Ability to work efficiently and accurately in a fast-paced, high-visibility customer environment.
• Comfortable standing for extended periods and able to lift up to 40 lbs (with or without reasonable accommodation).
• Must hold a valid Food Handling Certificate or be willing to complete the required online food safety training within a company-defined timeframe.
• Flexibility to work varied shifts, including weekends and holidays, based on business needs.

This is a full-time position. Work schedules may vary based on operational needs and can include mornings, evenings, weekends, and holidays. Flexibility is required, and additional shifts may be scheduled to support special events or business demands. Overtime may be available as needed and must be approved in advance.

The Company identifies as an Equal Opportunity Employer. All applicants are considered for all positions with no regard to color, race, national origin, religion, non-job-related disability, Vietnam era, disabled veteran status, sexual orientation, age or sex, or marital status.