Operations Assistant

Summary

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Food and Beverage program. This role involves administrative support, inventory and cost controls, and recordkeeping. The position supports multiple MWR functional areas and assists higher‑level staff with the efficient execution of MWR operations.

• Provides customer service and operational support to MWR Food and Beverage programs and facilities.
• Assists with daily administrative and operational tasks to support assigned MWR functional areas, ensuring activities are conducted in accordance with established policies, procedures, and program standards.
• Collects fees and processes sales transactions for programs, services, and events using Point of Sale (POS) systems and computerized registration platforms.
• Accountable for the accuracy of daily sales transactions and assists with completion of required daily activity reports, cash control documentation, and reconciliation procedures.
• Performs routine data entry into automated systems to track patron usage, sales activity, inventories, schedules, and other operational metrics.
• Assists with maintaining records related to inventories, supplies, equipment, and conducts periodic inventory counts and reports discrepancies to supervisor.
• Supports inventory control by assisting with ordering, receiving, stocking, and tracking supplies, equipment, and materials needed for MWR operations.
• Assists with preparation and processing of administrative documentation such as purchase requests, invoices, inventory records, schedules, correspondence, and reports.
• Provides operational support for special events, programs, and activities, including setup, breakdown, logistical coordination, and on‑site assistance as required.
• Assists with scheduling coordination by maintaining calendars, tracking staffing coverage needs, and relaying information to appropriate personnel.
• Monitors facilities and equipment for cleanliness, safety, and serviceability; reports maintenance or safety concerns and initiates service requests in accordance with established procedures.
• Utilizes a variety of office and operational software applications (e.g., word processing, spreadsheets, scheduling, timekeeping, and inventory systems) to support daily operations.
• Assists with the dissemination of program information, schedules, and promotional materials through electronic, printed, and in‑person communication.
• Maintains professional interaction with patrons, staff, vendors, and installation partners to support smooth daily operations.
• Actively supports MWR customer service standards, safety practices, and Equal Employment Opportunity (EEO) principles.
• Performs other related duties as assigned that are consistent with the scope and intent of this position.

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E‑verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I‑9.
• May be required to pass pre‑employment examinations.
• A valid State driver's license is required to operate motor vehicles.
• Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• Selective Service Registration is required for males born after 12/31/1959.
• Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.
• Must currently reside within a 50‑mile radius of the hiring base. This information will be based on the address listed on your resume and USAJOBS. Or military spouses as applicable to the law.
• Must be willing and able to work part‑time schedule. A part‑time schedule describes work performed between 20 to 34 hours per week.
• As of May 7, 2025, The REAL  requires visitors to have a REAL  passport to access Government Facilities. This will be a…