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Front Desk Associate

Job in Key West, Monroe County, Florida, 33045, USA
Listing for: OTO Development
Full Time position
Listed on 2026-05-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

We are pleased to announce a wonderful opportunity for a Front Desk Associate
.

What will you be doing most days?
  • Assist guests in the check‑in and check‑out procedure, as well as throughout the entirety of their stay
  • Work proficiently on the hotel’s electronic reservation system, as well as other computer programs to ensure a seamless workflow
  • Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
  • Anticipate guests’ needs and go out of your way to maximize the guest experience
  • Work collectively with other team members to foster a hospitable, approachable, and customer‑focused environment for our guests
Requirements for this position
  • You love working with people and will go above and beyond for each guest’s needs
  • You work well with others and enjoy working and being part of a team
  • You have excellent oral, written, and interpersonal communication skills
  • You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements For This Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

This property is managed by OTO Development
.

Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.

Position:
Front Desk Associate | Department:
Property | Hourly | Position

Reports to:

General Manager

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Position Requirements
10+ Years work experience
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