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Guest Experience Manager — Front Desk & Office
Job in
Key West, Monroe County, Florida, 33045, USA
Listed on 2026-07-16
Listing for:
Opal Collection
Full Time
position Listed on 2026-07-16
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Opal Collection in Key West seeks a highly organized Front Office Manager to shape guests' first impressions and oversee the front desk operations. You will train Supervisors and Deputies, coordinate with other departments, and ensure seamless check-ins and check-outs.
The role requires strong people skills, conflict resolution abilities, and a focus on hospitality excellence. You will manage staff, handle guest requests, and guide associates according to policy to uphold our standards.
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