Front Desk Agent
Job in
Key West, Monroe County, Florida, 33045, USA
Listed on 2026-10-04
Listing for:
Hire The Keys
Full Time
position Listed on 2026-10-04
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Quaint guesthouse in Key West seeking a qualified Front Desk Agent for our team.
Responsibilities- Check-ins and guest registration
- Process reservations over the phone and online
- Respond to emails, messages and requests
- Collect payment for reservations
- Walkthrough of rooms to ensure quality and cleanliness
- Communicate pertinent guest information to designated departments
- Breakdown of breakfast station
- Keeping common areas clean & tidy
- Maintain inventory and place supply orders
- Previous experience in customer service, front desk service, or other related fields
- Computer literacy (email, Word, Excel, One Drive)
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
- Desire to create a pleasant and memorable experience for customers
Must be available Saturdays and Sundays.
Pay: $20.00 per hour
Benefits- 401(k)
- Employee discount
- Paid time off
- Are you available to work Saturdays and Sundays?
- Hospitality: 1 year (Preferred)
Work Location:
In person
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