Branch Manager

Branch Manager (Open) – Key West, FL

Monday – Friday, no weekend work.

• The Branch Manager oversees daily store operations to achieve or advance sales and margin goals.
• Promote sales, deliver excellent customer service, nurture inventory levels, and balance expenses through purchase supporting.
• Foster facility and staff alignment to safety and regulatory standards, empower team members to provide efficient customer service, maintain good housekeeping, and harmonize overall operational efficiency.
• Provide professional customer service for all internal and external customers and call‑in product, pricing, and technical inquiries.
• Support the outside sales team in nurturing existing client relationships and welcoming new business opportunities.
• Support accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
• Maintain the accuracy of back order, open order, and purchase order (PO) expedite reports.
• Cultivate and refine appropriate cylinder and hard goods inventory levels for the branch.
• Process orders accurately and coordinate timely product delivery.
• Facilitate and lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety.
• Conduct periodic performance reviews for branch associates.
• Act as a bridge between employees and management, providing performance mentorship and guidance in collaboration with Human Resources and senior management.
• Nurture customer relationships and foster understanding to provide exceptional customer service.
• Guide, develop, and support team members in alignment with organizational policies and applicable laws.

• High school diploma or equivalent.
• Proven managerial experience in a customer‑facing environment, with demonstrated expertise in profit and loss (P&L) management and the strategic use of key performance indicators (KPIs) to drive performance.
• People‑management experience, guiding and developing team members while fostering continuous growth and collaboration.
• Conflict resolution skills, nurturance of customer relationships, and a commitment to exceptional customer care.
• Background in supporting and leading teams within a retail or industrial distribution environment.
• Ability to lift up to 75 lbs and occasionally up to 125 lbs with the aid of material handling equipment.
• Proficient computer skills and an interest in learning new digital tools; capable of navigating multiple priorities concurrently.
• Self‑motivated with a focus on contributing to overall team success.
• Excellent verbal and written communication skills to act as a bridge between staff and management.

• Bachelor’s degree in a related field.
• Five or more years of sales experience with a track record of meaningful contributions, especially in the welding industry.
• Experience with inventory cultivation and vendor relationship support.
• Computer experience or basic knowledge of SAP.

Comprehensive Family Benefits including medical, dental, vision, life, AD&D, and disability insurance.

Paid parental leave: 14‑week paid birth benefit.

401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time.

Benefits begin after just 30 days of employment.

Porschal Ford |  |

Airgas is an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a government contractor and provides reasonable accommodations for qualified individuals with disabilities.

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical, and specialty gases, hard goods, safety products, and ammonia products. With more than 18,000 associates worldwide, Airgas promotes a culture of safety, customer success, sustainability, and innovation.

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