Collections Manager

Company Description

Virtual Vision (V2) is a leading Saudi provider of cloud technology and system integration services, supporting enterprise-grade solutions that drive business growth and revenue. The company combines a strong focus on customer experience with deep technical expertise to deliver secure, reliable, and compliant IT and cloud solutions. V2 operates its own Tier-3 Cloud Data Center in Riyadh, offering high-performance infrastructure with competitive price-to-performance for production workloads.

By handling complex applications and infrastructure, V2 enables clients to focus their time and resources on growing their businesses. The organization is driven by a mission to continuously improve and to build lasting, trust-based customer relationships.

This is a full-time, on-site Collections Manager role based in Al Khobar. The Collections Manager is responsible for overseeing the accounts receivable and collections process, including monitoring aging reports, setting collection targets, and ensuring timely recovery of outstanding payments. The role involves managing communication with clients regarding invoices and payment plans, resolving billing discrepancies, and coordinating with finance and sales teams to maintain accurate records.

The Collections Manager will establish and refine collection policies and procedures, prepare regular reports on collection performance, and recommend improvements to reduce overdue accounts and bad debt. This position also requires maintaining compliance with internal controls and relevant regulations while supporting a professional, customer-focused approach to collections.

• Strong background in credit control and collections management, including experience with accounts receivable and aging analysis.
• Proficiency with ERP or financial systems, spreadsheets, and reporting tools to track and analyze collection performance.
• Excellent communication, negotiation, and conflict-resolution skills to handle client discussions in a professional manner.
• Ability to develop and implement collection policies, processes, and performance metrics aligned with business goals.
• Solid understanding of financial principles, invoicing, and basic accounting practices.
• High attention to detail, strong organizational skills, and the ability to manage multiple accounts and deadlines.
• Experience working in technology, cloud services, or B2B environments is an advantage.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, or equivalent professional experience.