Onboarding Officer

Key Responsibilities

• Coordinate and manage the full onboarding process for new hires from offer acceptance until completion of probation.
• Prepare and collect all required onboarding documentation and employment records.
• Manage onboarding workflows and employee records through the SAP Success Factors Onboarding module.
• Coordinate with internal departments such as HR Operations, IT, Administration, Payroll, and direct managers to ensure employee readiness.
• Ensure timely creation of employee files and accurate data entry into HR systems and SAP Success Factors.
• Conduct onboarding sessions and introduce new employees to company policies, procedures, culture, and organizational structure.
• Monitor onboarding task completion within SAP Success Factors and ensure timely follow-up with stakeholders.
• Support system‑related onboarding activities including document uploads, workflow tracking, and employee profile completion.
• Coordinate employee access requests including email accounts, system access, IDs, and office equipment.
• Coordinate with the Government Relations team regarding residency, work permits, and employee documentation when applicable.
• Maintain onboarding trackers, reports, and employee records with high accuracy and confidentiality.
• Gather feedback from new employees regarding their onboarding experience and recommend process improvements.

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1–3 years of experience in onboarding, HR operations, or talent acquisition support.