HC Senior Associate

Overview

Line of Service:
Internal Firm Services. Industry/Sector:
Not Applicable. Specialism: IFS - Human Capital (HC). Level: Senior Associate.

PwC Middle East is a leading professional services network with offices in 152 countries. We partner with governments and businesses to deliver sustainable solutions across Assurance, Tax and Advisory services. Our HC practice focuses on transforming how we deliver people services through Centers of Excellence, standardizing HC service delivery, and leveraging tech-enabled solutions to support business goals and employee experience.

• HC Operations & Employee Lifecycle:
  Manage day-to-day HC operational activities across the employee lifecycle, including onboarding, employee record updates, transfers, letters, documentation, offboarding and related compliance checkpoints.
• Payroll Coordination:
  Coordinate payroll inputs and changes, validate employee data, liaise with payroll and finance teams, support reconciliations, and help resolve payroll-related queries with accuracy and confidentiality.
• Government Relations & Work Authorization:
  Coordinate with government relations and mobility teams on employment documentation, visa / work permit processes, iqama-related requirements, renewals, status tracking and employee queries, ensuring timely follow-up and accurate records.
• Compliance & Documentation:
  Support adherence to local labour law, firm policies and internal governance by maintaining complete employee files, tracking required documents, and escalating risks or exceptions appropriately.
• Data, Reporting & HR Systems:
  Maintain accurate data in HR systems, prepare regular reports and dashboards, monitor operational trackers, and use data to identify trends, gaps and process improvement opportunities.
• Employee Relations & Advisory Support:
  Provide first-level support to employees and managers on HR policies, processes and employee lifecycle matters, escalating complex cases to the appropriate HC lead or specialist team.
• Cross-functional Collaboration:
  
  Work closely with HC, payroll, finance, IT, mobility, government relations and other internal teams to support smooth employee service delivery and issue resolution.
• Process Improvement:
  Identify recurring operational challenges, recommend improvements, and support the implementation of more consistent, efficient and employee-focused HC processes.
• Delivery Excellence:
  Manage multiple priorities with strong follow-through, service mindset and attention to detail, ensuring activities are completed accurately, confidentially and within agreed timelines.

• Years of experience: 4+ years of experience across HR operations, HR generalist work, payroll coordination, government relations support and/or employee lifecycle processes, preferably within a professional services, multinational or regional environment.
• Education:
  
  Bachelor’s degree in Human Resources, Business Administration, Psychology, Management or a related field.
• Human Capital knowledge:
  Strong understanding of HR operations and employee lifecycle activities, with exposure to business partnering practices and employee service delivery.
• Payroll background:
  Working knowledge of payroll inputs, payroll data validation, payroll cut-off timelines, benefits / allowances, end-of-service support and employee payroll query resolution.
• Government relations knowledge:
  Practical understanding of government relations, employment documentation, visa / work permit requirements and iqama-related processes; experience coordinating with internal GR / mobility teams is preferred.
• Compliance mindset:
  Good understanding of confidentiality, employee data accuracy, labour-law-sensitive processes and internal policy compliance.
• Soft skills:
  
  Strong communication, stakeholder management, problem-solving, organization and follow-up skills, with a collaborative and solutions-focused approach.
• Language skills:
  Proficiency in English, written and spoken;
  Arabic is a plus.

At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.

At PwC Middle East, you’ll find more than just a job – you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity.

Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially here. Discover more about Life at PwC Middle East.