Revenue Manager

The Role

• Develop, lead and communicate the hotel’s Commercial Strategy in conjunction with the General Manager.
• Identify and pursue all areas of revenue maximization for all revenue streams. Oversee the day to day management of the Reservations team.
• Responsible for the accuracy and integrity of the commercial analysis and evaluations of decisions within all revenue streams.
• Ensure seamless, timely reporting of information that supports and enhances the hotel’s financial reporting such as forecasting, budgeting and market trends.

• Relentlessly identify areas of opportunities and risks within Revenue that add value to the hotel's performance.
• Analyse and drive the hotel Food and Beverage outlets performance, and work up an annual Food and Beverage Revenue plan together with the F&B Manager.
• Responsible for the day-to-day management of Sales, enquiries, processes, best practice and pricing for the Hotel Bedrooms, ensuring all enquiries maximize sales and a robust strategy is in place to drive performance.
• Develop and refine robust measurement tools and mechanisms, enabling clear performance benchmarking for all revenue streams.
• To take ownership & accountability for all top line (every revenue line) forecasting, budgeting and reporting.
• With the Director of Business Development (DOBD) and work up an annual Sales & Marketing Plan and be responsible for driving key activities to deliver it through the wider commercial team.
• Give DOBD guidance and market insight for rate negotiations for all segments.
• Regular checks of revenue distribution for hotel’s positioning, price parity, information accuracy and competition positioning.
• In conjunction with the DOBD, review and manage the relationship with the Owning Company and Accor; performance management for reservations to include regular feedback on performance, review and ensure a live and up-to-date development plan is in place; recruitment and succession planning for reservations.
• Carry out feasibility studies and ad-hoc commercial analysis when required.
• Keep key stakeholders informed of the hotel’s commercial performance and commercial activity.

• Bachelor's degree in Business, Economics, Statistics, Mathematics, or related field.
• Minimum 7 years of experience in revenue management, pricing, or yield management roles, in a B2C environment.
• Strong analytical skills with experience in statistical modeling and data analysis.
• Proven track record of developing and implementing successful pricing strategies.
• Experience with revenue management systems and analytical tools.
• Demonstrated ability to translate complex data into actionable business insights.
• Proficiency in forecasting methodologies and demand modeling.
• Experience in leading cross-functional projects and initiatives.