Catering Sales Manager

Key Responsibility Area Business Development & Sales Growth

• Identify, develop, and secure new business opportunities in workforce catering, corporate catering, industrial catering, government contracts, hospitality services, and event catering.
• Develop and execute sales strategies to achieve business growth and expand Pattis' catering portfolio.
• Generate qualified leads through networking, referrals, cold calling, business meetings, and industry events.
• Build a strong pipeline of prospective clients and maintain regular follow‑up activities.

• Build and maintain long‑term relationships with corporate, industrial, government, hospitality, and institutional clients.
• Conduct client meetings and site visits to assess operational requirements and understand customer expectations.
• Serve as the primary point of contact throughout the sales process and after contract award to ensure client satisfaction.
• Maintain regular communication with existing clients to identify additional business opportunities and contract renewals.

• Prepare professional sales proposals, quotations, presentations, and commercial offers tailored to client requirements.
• Negotiate commercial terms, pricing, and service agreements while ensuring profitability.
• Coordinate contract documentation and ensure compliance with company policies.
• Support contract renewals, amendments, and upselling opportunities.

• Monitor public and private sector tender opportunities related to catering and hospitality services.
• Coordinate with finance, procurement, operations, and executive management during tender preparation.
• Prepare technical and commercial submissions for RFQs, RFPs, and government tenders.
• Ensure timely submission of all tender documentation.

• Work closely with Operations, Production, Kitchen, Procurement, and Logistics teams to ensure smooth service delivery.
• Ensure client requirements are clearly communicated to operational teams.
• Support successful mobilisation of new catering contracts.
• Monitor service performance and coordinate prompt resolution of operational issues.

• Monitor industry trends, competitor activities, pricing strategies, and emerging business opportunities.
• Analyse customer needs and market demands to identify new revenue streams.
• Provide management with market intelligence and recommendations for business expansion.

Reporting and analysis of sales performance to track progress and inform future strategies.