LCV Technician; Mercedes-Benz Service & Support

Position: LCV Technician (Mercedes-Benz Service & Support

Salary & Hours

Basic £35,500, OTE up to £38,000

40 hours a week – Various shift patterns available

Your Role

As a Van Diagnostic Technician, you will possess the skills and qualities of a qualified Technician but will also have the skill set to diagnose and repair more complex technical issues that present. This will enable you to keep our customers’ vehicles on the road via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.

Day

to day, you will be:

• Performing major and minor repairs to Mercedes‑Benz vans
• Performing regular inspection and general preventive maintenance services
• Maintaining inventory in the workshop and cleanliness from oil spills and dust
• Working with repair teams to help diagnose and plan repairs for the vehicles.
• Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/Kerridge
• Completing relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Qualifications

You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and maintenance, plus have experience in carrying out diagnostic and service repairs. (Will accept Technicians with Passenger Car experience.) What’s more, you will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving licence for the relevant vehicle classes.

Skills

& Behaviours Required for this Role

• Identify worn and faulty components in accordance with DVSA Standards.
• Current, full UK driving licence for relevant vehicle classes.
• Strong communication and teamwork skills.
• Attention to detail and commitment to quality service.

Benefits for you

• Overtime opportunities paid at 1.5x basic hourly rate
• Saturdays paid at overtime.
• One extra day off for your birthday
• 20 days of annual leave per year plus bank holidays
• Branded uniform and boot allowance
• Auto‑enrolment pension
• Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.
• Annual appraisal programme and progression opportunities.
• Manufacturer training and access to our in‑house training.
• Long service recognition and annual leave increase after 5 years’ service.
• Branded uniform
• Charities of the year programme, army sport sponsors and community engagement initiatives

Our Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision‑making; culture is how we function as a group and how we live our values as individuals.

DEB & Inclusion (DEIB)

At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles.

Support

If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.

Additional Benefits

• Company Pension
• Death in Service Cover

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