Ho'olei Attendant; Casual), Ho'olei Villas - Grand Wailea, Waldorf Astoria Resort

Job Description

Ho'olei Attendant (Casual), Ho'olei Villas - Grand Wailea, A Waldorf Astoria Resort

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Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Ho'olei Attendant to join the Ho'olei Villas Team. Located on 40 acres of lush tropical gardens, this Forbes 4‑Star, AAA 4‑Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets.

• Classification: Casual
• Shift: Various (1‑2 shifts a week) – must have availability to work weekends, weekdays, and holidays.
• Pay Rate: $26.00 per hour, based on applicable and specialized experience and location.

• Assist shuttle drives with transportation to and from Ho'olei and Grand Wailea; serve as shuttle driver available to guests within the Ho'olei development and between the two properties.
• Welcome guests to the property, escort and familiarize new arrivals to the property and complete the check‑in process.
• Assist with guest experience around the recreation complex including pool area and fitness center; keep the area clean and stocked, clear dirty towels, refill water stations, remove trash, organize chairs and cushions, restock pool towels, and check locker room facilities and fitness center regularly.
• Collect and deliver guest requested items, possibly involving off‑property runs to gather necessary items in time‑sensitive situations.
• Assist with all guest requests including luggage, grocery delivery, and introduction to guests’ units.
• Assist with housekeeping deliveries and releases, inspect and perform basic housekeeping/engineering functions.

Demonstration of Hilton’s core Values:
Hospitality, Integrity, Leadership, Teamwork, Ownership, and Now.

• Quality
• Productivity
• Customer Focus

• Access to pay when you need it through Daily Pay
• Mental health resources, including an Employee Assistance Program
• Go Hilton travel program: 100 nights of discounted travel
• Career growth and development opportunities
• Team Member Resource Groups and inclusive environment
• Recognition and rewards programs
• Other benefits may vary depending on property‑specific terms and conditions of employment.

Temporary

Waldorf Astoria Hotels & Resorts

Guest Services, Operations, and Front Office