Spa Manager - Grand Wailea, A Waldorf Astoria Resort

Spa Manager

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Spa Manager to join the team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

In this role you will be managing the service providers and assisting with the operations team members to help cover days off. The ideal candidate will have at least 3-5 years experience as a Massage Therapist or Aesthetician or previous Spa Management experience with at least 10+ providers. And have experience working with Book4

Time scheduling tool.

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Spa Manager, you're not just overseeing daily spa operations – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Oversee daily spa operations:
  Manage guest service, product quality, inventory, systems, and departmental budgets to ensure smooth and effective spa performance
• Maximize revenue opportunities:
  Develop spa menus and implement marketing and merchandising strategies to support revenue growth and enhance the guest experience
• Maintain spa facilities:
  Ensure spa areas and equipment are well-maintained, clean, and in excellent working order
• Enhance guest satisfaction:
  Monitor service trends, respond to feedback, and implement improvements to elevate the overall spa experience
• Inspire and develop the team:
  Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, engage, and retain a high-performing team
• Uphold regulatory standards:
  Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial…